► Do you provide references if require?
Yes, we do.
► How long will it take you to find me a cleaning team?
Normally within 7 days. For emergency cleaning 4 hrs notice.
► Can I choose the day the cleaners come?
Yes. subject to availability
► Can I cancel a booking at any time?
Cancelations should be made at least 24 hrs in advance.
► Do I have to pay a cancellation fee?
A £25 cancelation fee will become chargeable if 24 hrs notice is not given. This is at the discretion of management.
► Do I have to sign a contract?
► Can I freeze service if I am away?
Yes,. Please give 2 weeks notice if possible
► Are there any hidden costs?
No, the cost of our services is previously discussed with you at the time of booking.
► Are there any extra charges I have to pay ?
No, there are no extra charges .What you use is what you pay for and that is the rate for the cleaning service you have booked.
► Do you guarantee your services?
We guarantee you a satisfactory result. However if you are not happy with the result, we will re-clean the disputed areas free of charge.